Aesthetic Hub Refund Policy: Your Satisfaction is Our Priority
At Aesthetic Hub, we’re committed to providing you with valuable and insightful content that empowers you to express your unique style. We believe in transparency and want to ensure your complete satisfaction with your purchase. This Refund Policy outlines our approach to refunds and outlines your rights as a valued customer.
What is Covered by This Policy?
This policy applies to all digital products purchased on the Aesthetic Hub website, including:
- E-books: Digital guides and resources designed to help you elevate your style, from fashion and beauty tips to home décor inspiration.
- Online Courses: Interactive courses and workshops that delve deeper into specific style topics, providing you with practical skills and knowledge.
- Membership Programs: Access to exclusive content, workshops, and community features for a set period of time.
What is Not Covered by This Policy?
This policy does not apply to:
- Free Content: Content that is freely available on the Aesthetic Hub website, such as blog posts, articles, and free guides.
- External Products: Any products or services purchased through third-party websites or platforms linked from the Aesthetic Hub website.
Refund Eligibility
We understand that unexpected circumstances may arise. We offer refunds within the following conditions:
- Within 14 Days of Purchase: You are eligible for a full refund within 14 days of purchasing a digital product from Aesthetic Hub. This applies to all digital products, including e-books, online courses, and membership programs.
- Incomplete or Damaged Content: If the purchased content is incomplete, damaged, or fails to meet its advertised description, we will provide a full refund upon verification.
- Technical Issues: If you encounter technical difficulties accessing or downloading purchased content, we will provide a full refund upon confirmation of the issue and attempts to resolve it.
Refund Process:
To request a refund, please contact us via email at [insert email address] within the specified timeframe, clearly stating the product purchased, the order date, and the reason for your refund request.
We will review your request promptly and process your refund within 5-7 business days. The refund will be credited to the original payment method used for the purchase.
Important Information:
- Refunds are not guaranteed for all circumstances. We reserve the right to refuse a refund if the product has been accessed, downloaded, or used, or if the reason for the refund does not meet our eligibility criteria.
- Refunds for membership programs are pro-rated. If you request a refund for a membership program, you will receive a pro-rated refund for the remaining unused portion of the membership period.
- We encourage you to carefully review the product description and details before making a purchase. This will help you ensure that the product meets your specific needs and expectations.
Our Commitment to Your Satisfaction:
We are committed to providing you with high-quality content and a positive customer experience. If you have any questions or concerns regarding our refund policy or any other matter, please don’t hesitate to reach out to us. We are here to help.
By purchasing from Aesthetic Hub, you acknowledge and agree to the terms outlined in this Refund Policy.